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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KORAL products

The group "New Technologies" offers for review the products of the plant KORAL: flanges, gate valves, valves, taps, sumpers, condensate drains, water temperature regulators, air separators, centrifugal filters, sampling refrigerators
  • Flanges KORAL
    Flanges
    DN 25, 32, 40, 50, 65, etc.
  • Gate valves KORAL
    Gate valves
    DN80 PN16, etc.
  • Closures KORAL
    Closures
    DN80 PN16, etc.
  • Cranes KORAL
    Cranes
    DN80 PN16, etc.
  • Mud trucks KORAL
    Mud trucks
    DN 40, 50, 65, 80, 120, etc.
  • Steam traps KORAL
    Steam traps
    RCP, RKPM-RN, etc.
  • Water temperature regulators KORAL
    Water temperature regulators
    RTVJ and others.
  • Air separators KORAL
    Air separators
    SAC et al.
  • Centrifugal filters KORAL
    Centrifugal filters
    FC- KORAL etc.
  • Sampling refrigerators KORAL
    Sampling refrigerators
    HDOPV-125-40, X03, etc.
  • Boiler rooms KORAL
    Boiler rooms
    oil, coal, etc.
  • Boilers KORAL
    Boilers
    Uranus and others.

NEW TECHNOLOGIES GROUP

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